StoreRocket

Common reasons why your locations might not appear on the store locator map, and how to fix each one.

Troubleshooting: Locations Not Showing on the Map

Fix missing address components like city, state, or zip code in your store locator listings.

Why some parts of the address are not showing

Learn how to create, assign, and manage search filters so your visitors can narrow down locations by category.

How to use search filters

Assign filters to locations in bulk through your CSV or Google Sheets import.

Import search filters via CSV or Google Sheets

Add custom data fields like Store Number or Manager Name to locations through import.

Import custom fields via CSV or Google Sheets

Add custom CTA buttons like 'Order Now' or 'Book Appointment' to your locations through import.

Import calls to action (buttons) via CSV or Google Sheets

Show only specific locations on different pages of your website using URL parameters or data attributes.

How to create a pre-filtered store locator

Control whether multiple filters use AND or OR logic when visitors select more than one.

How to change the search filters behavior

The most common issues when you can't import your locations.

I cannot import my locations

Share your StoreRocket-linked Google spreadsheet with team members so they can edit locations.

How to give access to the Google Sheets spreadsheet

Set, import, and customize opening hours for your locations, including CSV import format and display settings.

How to manage opening hours

Download all your locations as a CSV file for backup or migration.

How to export your locations

Let visitors search for locations by name instead of just by address.

How to enable search by store name

Turn off the email capture form that appears when no stores are found near a visitor's search.

How to disable the leads form

How the lead capture form works, where to find collected leads, and how to manage them.

What are leads?

How to use the Google Sheets Sync Tool

Expected sync times and what to do if your sync seems stuck.

How long does the Google Sheets sync take?

Limit the address autocomplete suggestions to only show results from certain countries.

Restrict address search to specific countries

Learn how to make certain locations appear first in your store locator results using location type priority.

How do I prioritize some locations?

Add custom icons to your search filters so they're more visual and easier for visitors to recognize.

How can I upload icons for search filters?

Set up separate store locators for different brands, regions, or landing pages using multiple projects.

How to create multiple store locators

Import, export, filters, custom fields, opening hours, and location management.

Locations & Data

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