You can add opening hours to each location so visitors can see when stores are open. Hours show up in the location details on your store locator.
Setting hours in the dashboard
Open any location, go to the Hours section, and turn on Show opening hours. Then choose how to set the hours:
Pick a saved schedule from Schedule, or
Pick Custom hours for this location and select Edit hours
For each day (Monday through Sunday), set the open and close times. Turn a day off to mark it Closed. Choose Open 24 hours as the opening time for a day that is open all day. To add a lunch break, add a second opening time to the day (see below).
Reusable hours schedules
If many of your locations share the same schedule, create a reusable schedule instead of entering hours one by one.
On the Locations page, open Tools > Opening hours
Select New schedule and enter a Name (e.g. "Standard Hours" or "Weekend Only")
Set the hours for each day. Start from offers quick starts, and Copy to weekdays, Copy to the weekend and Copy to every day save typing
Select Save
Then when editing a location, you can select a reusable schedule from the Schedule menu instead of entering custom hours. Edit a schedule once and every location using it changes with it.
Importing hours via CSV
There are two ways to include hours in your CSV import:
Option 1: Use a reusable schedule
Add a column called hours_id with the schedule name:
name, address, hours_id
Store 1, 123 Main St, Standard Hours
Store 2, 456 Oak Ave, Weekend Only
The schedule must already exist in your project.
Option 2: Set hours per day
Add columns for each day of the week:
name, address, monday, tuesday, wednesday, thursday, friday, saturday, sunday
Store 1, 123 Main St, 09:00-17:00, 09:00-17:00, 09:00-17:00, 09:00-17:00, 09:00-17:00, 10:00-14:00, Closed
Use 24-hour format: 09:00-17:00. Write Closed for days the store is closed, or leave the cell empty.
The same column format works for Google Sheets sync. Upload your file at Location Data > Import.
12-hour vs 24-hour display
StoreRocket can display hours in either format. Go to Store Locator > Customize, open Language & text, and find Time format. Switch between 12-hour (9:00 AM) and 24-hour (09:00) display. You can also switch it with the Clock switch on the Opening Hours page.
Note: always use 24-hour format in your CSV or spreadsheet, regardless of the display setting. StoreRocket converts it automatically.
Hiding hours from the widget
If you don't want hours to show in the store locator, you can switch them off. The hours data stays in your account, it just won't be displayed to visitors.
For every location: go to Store Locator > Customize, open Location details, and turn off Opening hours under Show when a location is open. The Open now or Closed status on the results list stays.
For one location: open it, go to the Hours section and turn off Show opening hours.
Showing today's hours on the results list
On the Native Modern style, you can show each location's hours for today beside Open now or Closed. Go to Store Locator > Customize, open Location details, and turn on Today's opening hours under Show in the results list. It is off until you turn it on. The other styles don't use this switch.
Hours not showing correctly?
A few things to check:
Hours entered but not displaying: Make sure Show opening hours is on for the location, and that Opening hours is on under Show when a location is open in Store Locator > Customize.
Wrong format after import: Use 24-hour format in CSV (
09:00-17:00, not9am-5pm).All days showing as closed: Check your spreadsheet for formatting issues. Dates/times in Excel can get reformatted automatically. Try formatting the cells as "Text" before entering hours.
Lunch breaks and split hours
StoreRocket supports more than one open period per day. If your stores close for lunch (e.g. 9:00-12:00, 13:00-17:00), add a second opening time to the day in the hours editor. Select the plus button beside the day's opening time.
In a CSV or spreadsheet, put a comma between the periods and wrap the cell in quotes:
name, address, monday
Store 1, 123 Main St, "09:00-12:00, 13:00-17:00"
Timezone per location
Each location uses the timezone of its address for the Open/Closed calculation. If a location shows as "Closed" when it should be open, the geocoded timezone might be incorrect. Open the location, go to the Hours section, and check Timezone under the schedule. Choose the right one from the list, or select From map marker to set it from the pin, or Use mine to use your browser's timezone.
Under Timezone, the editor shows the current day and time in that timezone, so you can see at a glance whether it is right.
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