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My data is reverting every day (locations being added or deleted automatically)
My data is reverting every day (locations being added or deleted automatically)

You may encounter a situation where your locations gets deleted and your data reverts to a previous state. Learn how to solve this issue.

Updated over a week ago

If you make changes to your locations and the changes keep getting reverted, this is most likely due to the Google Sheets Sync Tool.

If you have the "Auto-sync Daily" option enabled, every day the sync runs and copies the data from the Google spreadsheet to your store locator. This means that if you make changes directly in the dashboard, those changes keep getting reverted when the sync runs.

The best way to avoid this problem is to update the actual Google spreadsheet with your location changes so that when the sync runs, everything is up to date.

But if you don't want to make changes to the spreadsheet, don't worry! You can make changes to your locations in the dashboard and then export the changes to the spreadsheet so that when the sync runs, it will include your edits. To learn more, please read this guide on exporting the changes.

We hope this helps! If you have any questions or need any additional assistance, feel free to contact us.

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