When you have a lot of locations close together, the map can get crowded with overlapping pins. Marker clusters solve this by grouping nearby markers into a single numbered circle. Click the cluster to zoom in and see individual locations.
How do I enable clusters?
Go to Settings > Map & markers > Pins, switch on Group nearby pins, and select Save.
The preview beside the settings shows what your visitors will see, in your own colours, before you save anything.
Clusters work the same way on both Google Maps and Mapbox.
What colour are the clusters?
Bubbles are drawn in your widget's brand colour, so they match the rest of your locator automatically. There's nothing separate to set.
To change it, go to Settings > Style > Look and change Brand colour. Everything that uses your accent colour, clusters included, follows it.
How do clusters work?
Clusters are automatic. You don't need to configure which locations get clustered. The map groups them based on zoom level and how close they are to each other.
Zoomed out: Many locations merge into clusters showing a count (e.g. "24")
Zoomed in: Clusters break apart into individual markers
Click a cluster: The map zooms in to show the individual locations inside it
There's no minimum number of locations required. Even 2 overlapping markers can form a cluster.
Clusters appear while the map shows all your locations. When a visitor searches, every result shows as its own separate pin.
Why are my clusters not working?
If you enabled clusters but nothing changed:
Make sure you saved the settings after switching Group nearby pins on
Try a hard refresh on your website (Ctrl+Shift+R or Cmd+Shift+R)
Open your store locator in an incognito window to rule out caching
Zoom out on the map. Clusters only appear when markers are close enough to overlap at the current zoom level.
Look at the map before searching. After a search, results always stay as separate pins.
Still not working? Message us on live chat with your widget URL and we'll check.