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Let's talk about support & demo calls
Let's talk about support & demo calls

If you wish to have a call to ask your questions, I totally understand, but please hear what I have to say about it.

Updated over a year ago

Hey everyone! It's Adriano here โ€” the one and only guy behind StoreRocket.

First off, thank you so much for being part of this journey. Your support means the world to me!

I genuinely care about making sure you have an awesome experience with my product. It's not that I don't want to hop on a call to help you out; it's just that there are more efficient ways for us to communicate.

It's About Time โ€” Yours and Mine ๐Ÿ•‘

Being a one-man show means my time gets stretched in every direction. I bet you can relate! So, opting for live chat and email makes life easier for both of us. You can drop a question and get back to your to-do list, and I can reply without hitting pause on coding that new feature you're gonna love. You also don't need to wait for my answer while staring at the live chat โ€“ you'll receive an email notification

Good Records Make Good Friends ๐Ÿ™Œ

Ever had that "did we talk about this?" moment? With live chat and email, it's all there in black and white. No need for a memory contest. We both have a clear reference to look back on.

Let's Be Crystal Clear ๐Ÿ”ฎ

Writing things down just offers more clarity. You can give me all the details, and I can take the time to address each point thoroughly. No room for misunderstandings.

On the Horizon: 24/7 Support ๐ŸŒ‡

The time I save here lets me reinvest in StoreRocket. Plus, I'm actively working on hiring a customer support team thatโ€™ll be here around the clock.

So go ahead, ping me on the live chat or shoot me an email whenever you have a question or need help. If I don't reply right away, just know it's because I'm up to my ears in work โ€” but I promise to get back to you asap.

Cheers and keep being awesome,

Adriano

P.S. Feel free to share your thoughts. I'm always happy to hear what you have to say! ๐Ÿ’Œ

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